A technical support service on Extent
Support is for us the most important part of the lifecycle of a service platform or infrastructure. The operational maintenance phase is the longest in this cycle, but also the one during which users do not tolerate slowness, downtime and, rightly, incidents in general. In order to offer you an irreproachable service, we have set up an efficient organization, which guarantees you:
- Personalized access
- A dedicated support team, able to rely on all of our engineers and consultants
- Putting in touch with privileged interlocutors
- Rapid escalation for critical incidents